Insignia voice speaker troubleshooting. Using only your voice, the Google Assistant embedded inside the Insignia voice speaker allows you to search the internet or book appointments.
It’s also Bluetooth-enabled, so you can cast and share material from your phone, tablet, or another speaker.
However, just like with other smart gadgets, you can’t rule out experiencing some issues with your Insignia smart speaker now and then.
Fortunately, most issues can be resolved easily with simple troubleshooting. We’ll go over the troubleshooting procedures you’ll need to take to fix frequent Insignia voice speaker issues in this tutorial.
Insignia voice speaker troubleshooting
The most common way to troubleshoot a lot of problems related to such devices is by restarting the device.
This is because the connection or operation issues might be resolved by factory resetting your Insignia speaker.
Press and hold the Microphone button for 12 seconds to reset your smartphone. The white and orange LEDs on the top of your speaker will alternately blink.
Insignia Voice Smart Speaker Won’t Connect to WiFi Troubleshooting
It could be for a variety of reasons that your Insignia voice speaker is unable to connect to Wi-Fi. Try the following troubleshooting steps to remedy the issue:
- Check your device’s Wi-Fi settings to ensure that Wi-Fi is turned on.
- Double-check that you’ve chosen the correct network and typed the correct password.
- Check that your router/modem is turned on and that you are within its range.
- Start over your device.
- Reset your modem/router.
If the problem persists after you’ve tried this, consider one of the other options below.
Bluetooth connection cannot be established
If the Bluetooth connection is unable to be established, then follow these steps:
- Reduce the distance between your Bluetooth device and your speaker.
- Turn off, then on your devices.
- Repair your Bluetooth speaker and device.
- Check to see whether your speaker is connected to any other Bluetooth devices.
- Make sure your Bluetooth speaker and device are both in pairing mode.
- Check to see if your Bluetooth device supports Bluetooth version 4.0 or lower.
- Check to see whether your Bluetooth device is connected to anything else.
- Double-check that the device name you supplied during the Google Home App setup is selected.
Time adjustment of Insignia Voice Speaker
The time is displayed in hours and minutes on your Insignia voice speaker. The time is dependent on the Google app’s time. To adjust the time, do as follow:
- Press and hold the Power/Mic ON/OFF located on the back of the speaker for more than 12 seconds, or until the lights on the speaker turn orange and the display says SET.
- If the time is off, your device may have chosen the wrong time zone.
- Set your device’s time zone manually, then factory reset the speaker and go through the setup process again.
The processes may differ depending on the device, such as an Android or an iPhone.
The “Load” prompt on the Insignia Voice Speaker is stuck.
The word “Load” on your Insignia voice speaker indicates that it is attempting to download and install the latest firmware update. When setting up the unit for the first time, can take up to an hour.
Every day (about 4 a.m.), updates are performed automatically; all you have to do is make sure your device is turned on and not actively streaming music. Alternatively, you can upgrade the firmware by following these steps:
- launch the Google Home app on your smart device.
- Tap Devices in the top right corner of the app’s home screen.
- Scroll down to the device card for the Google Home for which you want to check the firmware version.
- Tap the device card menu, “More” menu, and then Settings in the top right corner of the device card. There will be a notification if an update is available.
If the Google Home app is incapable of locating the device, then you can solve this issue as:
- Make sure your gadget is powered up and turned on.
- Double-check that your network is up and running.
- Check to see if your router/modem is turned on and if you are within range of it.
- Check to see if your phone’s location settings are turned on.
Stuck Insignia Voice Speaker on “Set”
If your Insignia speaker’s LED display is stuck on “SET,” there is a problem with pairing and the speaker is unable to create a Bluetooth connection. To troubleshoot, follow these steps:
- Double-check that your device is Bluetooth-enabled.
- Then pair the speaker by pushing the (minus) – and (plus) + buttons simultaneously for four seconds until the displays read BlueTooth.
Then, from the list of enabled devices, choose Insignia.
Insignia voice speaker troubleshooting