Alexa won’t turn on. If you have Alexa smart device in your home, then it’s great because it provides you with many smart options like listening to music, asking for time, setting the alarm, reporting the weather, and many more smart options.
You can give just a voice command to ask the time and play the music, but like other smart devices, it is not exceptional to become faulty because if you do not take care of it and protect it from dust and debris, then it creates many issues.
The most common issue with the Amazon Alexa device is not turning on. Well, if you are here in this post, it means your Alexa device is also not turning on but don’t worry and relax because you are in exactly the right place.
The first thing to check whenever your Alexa smart device is not turned on is its adapter because if you do not insert the Alexa power adapter in the wall socket correctly. Keep reading to learn more prominent causes of this issue.
Alexa won’t turn on
Nowadays, Alexa smart devices are used in many homes because of their smart features and Alexa voice support.
But, sometimes, the Alexa device does not turn on for many reasons, like no current in the wall socket or the device not being plugged into the power socket. Without any delay, let us discuss all possible causes and their solutions for why Alexa won t turn on.
Check the power adapter
When you plug in any electrical device, then it’s essential to insert the power adapter tightly in the wall acceptable or socket.
If the Alexa device is not turning on, then recheck the power adapter because there are maximum chances that the cord is not plugged into the outlet.
When you insert the adapter in the outlet, then place the device close to the socket so that the cable does not become loose.
If the power adapter is plugged in but still the device not switching on, then check the power adapter because if it is damaged, then the electric current will not pass from the socket to the Alexa smart device.
If the power cable is tangled or damaged, then replace the faulty wire with a new quality power cable to turn on the device.
Check the wall socket
If there is nothing wrong with the power adapter, then the next step to check is the power source or wall socket.
If there is no electric current transferring towards the device, then obviously it will not turn on, so its simple solution is to plug in the smart device in some other outlets in the home.
If the Alexa turns on after plugging in the power adapter in another outlet, then it means the previous socket is damaged or burnt out due to overloading or a power surge in the circuit.
Incompatible power adapter
If your old power adapter is damaged and you have replaced it with a new one, then you must purchase a compatible charger because if you purchase an uncertified charger to charge the Alexa device, then it may not turn on.
So, wheater you buy it from the market or online from the Amazon store, make sure the new charger is not fake, and it will be compatible with your device.
If you go for a universal power charger, then it’s your luck because some universal chargers work efficiently, while some universal adapters do not charge some devices.
You know well that Alexa’s device is not rechargeable, and you have to plug in the device full day and night to work, so your best bet is always to purchase a high-quality power adapter to transfer current to the Alexa.
If you save some dollars and buy a low-quality power adapter, it will immediately heat up and damage your device.
Damaged circuit board
Every electrical device has a circuit board whose job is to receive the electric current from the socket and transfer this power to other parts of the device to work.
Its the most important component of the device because it ensures the electric current is properly flowing to all circuits of the smart device.
So, if the circuit breaker is damaged, then your Alexa smart device won’t turn on because the component does not receive the electric current.
The circuit board is usually damaged due to water and power surge in the circuit. So, don’t use your Alexa device in the rain, and keep your device away from the water source.
If your device circuit board is damaged due to any reason, then, unfortunately, you can not repair or replace it in the device because it is a very complex unit. You need to consult with a proper skillful electrician.