Disney plus no sound. It is the best app to stream drama series and films on a smartphone or laptop. You only need to connect the disney plus app or disney plus browser on your smart device with a fast internet connection to watch the media content.
However, if there is no sound coming from the disney plus app, then it’s a very frustrating problem because there is nothing to watch without sound.
If no sound is coming from your media, then don’t fret because you are not alone in experiencing this problem. Many customers complain that there is no sound coming from the app.
First of all, you need to check whether the sound is coming from other apps or if the sound issue is only with the disney plus platform.
It will make it clear to you where you should start the troubleshooting. Keep reading this post because I will explain all the possible ways to fix sound issues on the disney plus app.
Disney plus no sound
It ruins all the watch experience when suddenly sound stops coming from the app or browser.
Many causes can make without sound, including wrong volume settings in your smart device or app, outdated firmware, smart device speakers issues, and Loose HDMI connection.
Follow the points described below to resolve the platform sound problem by yourself without consulting any professional.
Check sound settings
It is very annoying to see no sound coming from disney plus when you open the app to play any media content.
You cant enjoy without sound, so the first thing to check is sound settings. So. please navigate to the device sound settings and turn up the volume to full if it is muted or very low.
If the device volume is not muted, then check the app volume because sometimes the app volume is muted, and you don’t know it. Make sure the tv or phone volume and disney plus app volume are not muted.
Reopen the app
If you are watching an interesting movie on your app and suddenly the sound stops coming, then reopening the app sometimes fixes the problem.
It usually happens when something goes wrong with the app when you open the app to play the media content. In this situation, the first method is to reopen the app after closing it for a few seconds.
Reboot your device
If reopening the app does not affect the sound, then your next step is restarting your device. Reboot your tv, laptop, or smartphone to kill the bugs and software glitches.
Switch off your tv and remove the plug from the electrical source or wall outlet for a few moments and plug in the cord to turn on the tv.
Relaunch the to test if the sound issue is resolved or if there is no sound coming. If you have the app on your smartphone or laptop, then reboot the device.
Check HDMI cable
Some people love to enjoy the high sound quality by connecting the speakers with smart tv or computer.
So, if you have connected sound speakers with your smart device to stream the disney plus on high sound quality, then check if the HDMI cables are securely connected in the ports or if there is a loose connection.
If the HDMI cable is loose in the port, then connect it properly and also check the damage signs on the cable.
Connect the HDMI cable with another device to check if it works. If the cable is damaged, then buy a new cable to connect the tv to your sound speaker.
Background apps
If the disney plus app is having sound issues, then close all the background apps. When you continuously use the disney plus app to watch movies, then the app faces a sound problem for some time.
Close all the background apps, clear the cache memory and turn off your app for a few minutes.
Update software
It’s important to have the latest software version in your disney plus app and smart tv. If the app is having sound issues and other apps are absolutely working efficiently, then update the latest software in your app.
Open the play store on your device and Click “Auto-update apps.” It’s better to select “Auto-update apps at any time to update the app automatically.
Sound issues also come in apps due to outdated software versions in your smart tv. If all apps are having sound issues, then you need to update your tv software to overcome the sound problem in your apps.
Reinstall the Disney plus app
If updating the app does not troubleshoot the sound issue in the app, then reinstall the app and sign into the account to check if it makes any change.
Go to the google play store app on your device and uninstall the Disney app. Reboot your android device and download the app from the play store.
Install the app and sign into your account with your id and password. Now, play any media content and test if the sound issue is resolved.
Faulty speakers
If no sound is coming from all apps, including disney plus app, then it may be a hardware issue with your Android device speakers.
Hire a certified professional to check the faulty speakers in your device and if they are faulty, then replace the faulty speakers in your device.
Conclusion
The final thoughts on this article are if no sound is coming from disney plus app, then it is not disheartening, but it is also painful.
I hope your issue is resolved after troubleshooting the issue with all the solutions explained in this article.
First of all, ensure the volume settings are not muted by pressing the volume-up button. Reopen the app and then reboot your android device.
If you have connected a sound system to your device, then make sure the HDMI cable is working and inserted in the correct port. Contact a professional if your issue is not fixed.
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